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Privacy Policy – Nextplayr

Effective Date: January 15, 2025

At Nextplayr, we respect your privacy and are committed to protecting any personal information you provide while using our college recruitment guidance platform. We understand the sensitive nature of your academic and athletic journey, and we're committed to keeping your information secure.

1. Information We Collect

We may collect:

  • Personal information: name, email address, phone number, and contact details.
  • Athletic information: soccer position, skill level, team experience, and athletic achievements.
  • Academic information: GPA, test scores, academic interests, and educational background.
  • Recruitment goals: preferred colleges, athletic divisions, and scholarship preferences.
  • Usage data: information about how you use our platform, tools, and features.
  • Payment information: processed securely through Stripe (we do not store financial data directly).
  • Platform interactions: data about your use of AI tools, school research, and training plans.

🔒 What We DON'T Collect:

  • Official academic records or transcripts
  • Official athletic records or performance data
  • Financial information beyond payment processing
  • Personal health information or medical records
  • Family financial information or tax documents

Important: We collect only the information necessary to provide you with personalized college recruitment guidance. We do not collect, store, or process sensitive personal information beyond what is required for our services.

2. How We Use Your Information

We use your information to:

  • Provide personalized college recruitment guidance and recommendations.
  • Match you with appropriate colleges and universities based on your profile.
  • Generate personalized training plans and development strategies.
  • Create customized CV templates and portfolio materials.
  • Provide AI-powered coaching and mentorship through our platform.
  • Send important updates about NCAA rules and recruitment timelines.
  • Manage your account and subscription services.
  • Process payments securely through our payment processor.
  • Improve our platform and provide better user experiences.
  • Send relevant recruitment opportunities and camp information.

Commitment: We will never sell, rent, or share your personal information with third parties without your explicit consent. Your recruitment journey is personal, and we respect your privacy.

3. Data Handling & Security

⚠️ Security Disclaimers:

  • Limited Security Responsibility: While we use industry-standard practices to secure our platform, Nextplayr cannot guarantee complete protection against all security threats.
  • User Responsibility: You are responsible for maintaining the security of your account credentials and not sharing them with others.
  • No Absolute Guarantee: We cannot guarantee that our platform will be completely free from security vulnerabilities or breaches.
  • Internet Risks: Data transmission over the internet carries inherent security risks that are beyond our control.

We implement the following security measures:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Secure authentication and access controls
  • Regular backups and disaster recovery procedures

However, you acknowledge that:

  • No online platform is completely secure
  • You use our services at your own risk
  • You should not share sensitive information through our platform
  • You should verify all recruitment information independently

4. Third-Party Tools & Integrations

Our platform may integrate with third-party services for enhanced functionality:

  • Payment Processing: Stripe for secure payment handling
  • AI Services: OpenAI and other AI providers for intelligent guidance
  • Analytics: Google Analytics for platform improvement
  • Communication: Email services for notifications and updates

We are not responsible for:

  • Security practices or data handling by these third parties
  • Service interruptions or violations related to them
  • Performance issues arising from third-party integrations
  • Data breaches or security incidents on third-party platforms

You are responsible for reviewing and accepting their respective privacy policies and terms.

5. User Data Ownership

All personal data and content you create using our platform remains yours:

✅ Your Data Stays Yours:

  • Personal profile information and preferences
  • College research and notes
  • Training plans and progress tracking
  • CV templates and portfolio materials
  • AI conversation history and guidance received
  • Any custom content you create on our platform

However, once tools are delivered or content is created, Nextplayr disclaims any ongoing responsibility regarding their use, accuracy, or outcomes. You retain full ownership of your personal data and can request deletion at any time.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of all personal data we have about you
  • Correction: Request updates or corrections to inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Request your data in a portable format
  • Restriction: Request limitations on how we process your data
  • Objection: Object to certain types of data processing

To exercise these rights, contact us through the means indicated in the contact section. We will respond to your request within 30 days.

7. Payments & Billing

All payments are processed securely through Stripe in US dollars (USD). We do not store your financial information directly.

  • Payments are made monthly or annually in advance
  • We do not offer refunds for subscription cancellations
  • Payment failure will result in suspension or termination of Services
  • You can cancel your subscription at any time from your user dashboard
  • Immediate Cancellation: Subscription cancellation takes effect immediately with no grace period
  • No Refunds: We do not provide refunds for unused portions of billing periods
  • Premium Access: Premium features are revoked immediately upon cancellation

Payment Security: All payment information is encrypted and processed by Stripe, a PCI DSS compliant payment processor. We never see or store your full credit card information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. In case of significant changes, we will notify you by email or through the platform. Continued use of the Services after changes implies acceptance of the new terms.

Notification: We will provide at least 30 days notice for any material changes to this policy that affect how we handle your personal information.

9. Contact

For questions about this privacy policy, data requests, or any other privacy-related questions, contact us at: juanpablorojasu2002@gmail.com

Data Protection Officer: If you have concerns about how we handle your data, you can also contact our data protection team at the same email address.